Wacom Tablet Driver

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If you receive the error message “The tablet driver is not running “ when using your Wacom tablet, don’t worry! Although it’s a frustrating, you’re definitely not the only one to experience this issue.

This patch fixes bugs that prevent older Wacom tablet drivers from working on macOS Catalina and Big Sur. Download the '.pkg' version for automatic installation, or the '.zip' version if you're following the manual instructions. New in this release is fixed touch support on Big Sur for Bamboo tablets (No changes were made to the other drivers). Wacom CTL-690 and CTH-690 configurations moved to tablet.cfg and DetectMask fixed. Few more Wacom tablets can now be used while the official drivers are installed (check tablet.cfg) Tablet button support for Wacom CTH-480, CTL-490, CTL-4100, Huion H430P and H640P. Custom tablet data format configuration (check tablet.cfg for examples). Wacom Tablet Driver supports the Intuos5 (PTH), and Intuos4 (PTK), and the Cintiq 24HD Touch, Cintiq 24HD, Cintiq 22HD, Cintiq 21UX, Cintiq 13HD, Cintiq 12WX, Cintiq 20WSX, DTU-2231, DTU-1931 and DTU-1631 pen display tablets. All tablets from the Bamboo (CTH/L-470/670) generation, and prior, are no longer supported. Therefore the ‘One By Wacom’ (CTL-471/671), and beyond, is supported with the latest Wacom Driver (6.3.37). Even backdating your Wacom Driver to an older version wont work on Catalina.

Lots of other Wacom tablet users have reported the very same issue. More importantly, you should be able to fix it pretty easily…

Try these fixes

Fix 1: Restart the Wacom Professional Service

Tablet

You may receive the error message “The tablet driver is not running ” if the Wacom Professional Service is stopped or disabled. If you’re not sure about the status of the Wacom Professional Service on your PC, you can follow the steps below to check:

  1. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type services.msc and press Enter to open the Services window.
  2. In Service Window, select any service, then on your keyboard, press W and A to locate Wacom Professional Service. Double-click it to view its properties.
    NOTE: The service name varies from different Wacom tablet products. It could be:
    Wacom Professional Service, Wacom Consumer Service, TabletServiceWacom and Touch Keyboard and Handwriting Panel Service
  3. Under the General tab, if its service status is Stopped, and / or its startup type is Disabled, click the downward arrow next to Startup Type, then select Automatic.
  4. Click Apply to apply the changes you made. Then click Start to start the service. If you can’t find the Start button, then click Restart.
  5. Navigate to the Recovery tab. Select Restart the Service as the PC’s response if this service fail.

Wacom Tablet Driver

See if this fix works. If not, try the next fix to update your Wacom tablet driver.

Wacom Tablet Driver App

Fix 2: Update your Wacom tablet driver

This issue may occur if your Wacom tablet driver is outdated or corrupted. In this case, you just need to update your Wacom tablet driver to the latest version.

There are two ways to update your Wacom tablet driver: manually and automatically.

Update your Wacom tablet driver manually – You can update your Wacom tablet driver manually by going to the manufacturer’s website, and searching for the latest driver for your Wacom tablet.

Be sure to choose the driver that’s compatible with your exact product model and your version of Windows.

Or

Update your drivers automatically – If you don’t have the time, patience or computer skills to update your Wacom tablet driver manually, you can, instead, do it automatically with Driver Easy.

You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

All the drivers in Driver Easy come straight from the manufacturer. They‘re all certified safe and secure.
  1. Downloadand install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click Update next to your Wacom tablet to automatically download the correct version of its driver, then you can install it manually. Or click Update Allto automatically download and install the correct version of all the drivers that are missing or out of date on your system (This requires the Pro version – you’ll be prompted to upgrade when you click Update All. You get full support and a 30-day money back guarantee).
    If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.