• Citrix Workspace App
• Receiver for Windows

Information

This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

This article contains a list of publicly released version numbers and release dates for the Citrix Receiver for Windows.

Note: If you would like to also know the Client build numbers, Please use the following utility:
CTX130147 - Citrix Scout and follow article CTX201614 - How to Use the Citrix Scout utility to gather client version information for XenApp

Public Citrix Receiver for Windows Version Quick Reference List

Note: This list includes only public Citrix Receiver for Windows releases (formerly known as the Presentation Server ClientPlug-in) , therefore, private and Original Equipment Manufacturer (OEM) Client Plugins are not listed. Also XenDesktop clients are not listed.

Additional Resources

• CTX201614 - How to Use the Citrix Scout utility to gather client version information for XenApp

• CTX200322 - Additional Lifecycle Information for Citrix Receiver for Windows

• CTX200326 - Additional Lifecycle Information for Receiver for Mac

• For the latest available list of Citrix Receiver and Plug-ins, click here. Bomber crew.

Citrix Receiver (now renamed Citrix Workspace) is client software that allows users to connect virtualized desktops and apps from their end devices. Because of notoriously complex infrastructure, tasks such as uninstalling Citrix Receiver on Mac can be a challenging undertaking.

Just like typical applications, Citrix Receiver has a special uninstallation script that directs the removal process. While you would expect the uninstallation process to remove the right files and all the registry entries—this is usually not the case with Citrix Receiver. Sometimes, the process can go wrong; for instance, “Follow Me Data” files can be left behind due to unexpected error(s).

Instructions

Follow the steps below to uninstall Citrix Receiver on Mac device:

1. Locate the “.dmg” file and double-click on it. In this case, the “.dmg” file refers to the file you downloaded from Citrix when installing Citrix Receiver for the first time. In case you can’t locate it, point your browser to Citrix Downloads to download it again.

2. Click the “Uninstall Citrix Workspace App.”

3. Follow the on-screen steps to finish the uninstallation process.

4. Reboot your system after uninstalling Citrix Receiver on Mac.

How to remove Follow Me Data notes

In some instances, “Follow Me Data” files are left behind even after uninstalling and rebooting the computer due to unexpected error(s). Follow these steps to manually remove such files:

1. Navigate to the following locations and manually delete the corresponding file:

• ~/Applications/Citrix/FollowMeData A
• ~/Library/Application Support/ShareFile
• ~/Library/PreferencePanes/FMDSysPrefPane.prefPane

2. Navigate to the locations below and erase the corresponding file:

• /private/var/db/receipts/com.citrix.ShareFile.installer.plist
• /private/var/db/receipts/com.citrix.ShareFile.installer.bom

3. Delete the following files if they haven’t been cleaned:

• ~/ShareFile
• /private/var/db/receipts

• com.citrix.ShareFile.installer.plist
• com.citrix.ShareFile.installer.bom

Cleaning up your file system after uninstall

After uninstalling Citrix Receiver and rebooting the system, ensure that you remove all folders and files listed below. If these files and folders are not removed successfully, you must do so manually.

1. /Applications-Citrix Receiver.app
2. ~/Applications – Delete the applications under this folder that you previously added via the Receiver UI.
3. /Library- /Internet plug-ins/CitrixICAClientPlugIn.plugin
4. /Library- /LaunchAgents/com.citrix.AuthManager_Mac.plist
5. /Library- /LaunchAgents/com.citrix.ServiceRecords.plist
6. ~/Library-/Internet plug-ins/CitrixICAClientPlugIn.plugin
7. ~/Library- /Application Support/Citrix Receiver- CitrixID
8. ~/Library- /Application Support/Citrix Receiver- Config
9. ~/Library- /Application Support/Citrix Receiver- Module
10. ~/Library- /Preferences/com.citrix.receiver.nomas.plist
11. ~/Library- /Preferences/com.citrix.receiver.nomas.plist.lockfile
12. ~/Library- /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist (added in 11.6)
13. ~/Library- /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile (added in 11.6)
14. /private/var/db/receipts- com.citrix.ICAClient.bom
15. /private/var/db/receipts- com.citrix.ICAClient.plist

Notes:

• Depending on the Receiver version(s), some of the above mentioned folders might not exist in the system.
• A tilde (~) before the folder path indicates the folder’s location in the user profile. A folder path without the tilde indicates the system-wide version of the folder at the system root.
• Some folders mentioned above can be hidden directories.

Parallels RAS is an affordable alternative to Citrix

Citrix Receiver has undergone many changes—from the days it was referred to as ICA Client to the current Citrix Workspace app. However, its configuration and management across many endpoints are a big challenge. Multiple products and components can be confounding to users.

Citrix Workspace For Mac

Parallels® Remote Application Server (RAS) is a seamless, all-in-one VDI platform. It allows you to access virtual desktops and apps on a remote server from any device and OS. Parallels RAS requires fewer resources to run, is simple to use, and is less costly. It’s also easier to manage and scale-up. In addition, you have access to a stable upgrade path since the entire infrastructure can be deployed within minutes.

The outstanding user experience of Parallels RAS is an additional factor that makes it a better alternative to Citrix. It has an intuitive and consistent user experience across all devices and even on mobiles. It offers native gesture capabilities and allows users to multitask on any device. You can use it to print from any device using local printers and use custom keys to simplify common keystrokes.

Parallels RAS allows easier interaction and readability for applications that fit the entire screen. You can use it to maximize smartphone capabilities, and drag and drop files from servers to the client to increase productivity. Additional capabilities like ultra-fast login, white labeling, local drive redirection, and consistent multi-monitor window positions make Parallels RAS an affordable yet one of the best solutions.

References

Mac Uninstall Guide | https://macuninstallguides.com/remove-citrix-receiver-12-8-1-on-mac.html

Parallels RAS | https://www.parallels.com/fileadmin/docs/ras/resources/WP_MigrationfromCitrix_EN_A4.pdf